Dealing with the IT Department
From time to time, technology workers need to provide some instructon to those we support in order to continue providing top notch service.
Here are a few pointers that will help you to get along with your Information Technology department.
- When you call us to have your computer moved, be sure to leave it buried under half a ton of postcards, baby pictures, stuffed animals, dried flowers, bowling trophies and children's art. We don't have a life, and we find it deeply moving to catch a fleeting glimpse of yours.
- When you call the help desk, state what you want, not what's keeping you from getting it. We don't need to know that you can't get into your mail because your computer won't power on at all.
- When I.T. support sends you an email with high importance, delete it at once. We're just testing.
- When an I.T. person is eating lunch at his desk, walk right in and spill your guts right out. We exist only to serve.
- Send urgent email all in uppercase. The mail server picks it up and flags it as a rush delivery.
- When something's wrong with your home PC, dump it on an I.T. person's chair with no name, no phone number and no description of the problem. We love a puzzle.
- When an I.T. person tells you that he'll be there shortly, reply in a scathing tone of voice: "And just how many weeks do you mean by shortly?" That motivates us.
- When the printer won't print, re-send the job at least 20 times. Print jobs frequently get sucked into black holes.
- When the printer still won't print after 20 tries, send the job to all 68 printers in the company. One of them is bound to work.
- If the mouse cable keeps knocking down the framed picture of your dog, lift the computer and stuff the cable under it. Mouse cables were designed to have 50 pounds of computer sitting on top of them.
- When you get a message saying "Are you sure?" click on that Yes button as fast as you can. ****, if you weren't sure, you wouldn't be doing it, would you?
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FortyPoundHead has posted a total of 1974 articles.
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