Using the Read Receipt Feature in Outlook

Posted On 2007-05-03 by FortyPoundHead
Keywords: OL2000 Read Receipt Outlook XADM
Tags: Exchange Outlook 
Views: 1587

With the Read Receipt feature in Outlook, you can track if and when someone has read an e-mail message you've sent. So, instead of wondering, "Has he read my e-mail yet?", you can know for sure. Here's how:

1. Before you send your message, on the View menu, click Options.

2. Select the Request a read receipt for this message check box and click Close.

To automatically track all e-mail that you send:

1. On the Tools menu, click Options.

2. On the Preferences tab, click E-mail Options, and then click Tracking Options.

3. Select the Request a read receipt for all messages I send check box and click OK.

Now as soon as the recipient opens an e-mail message you've sent, Outlook automatically sends a message back notifying you that it's been read. Or if the recipient deleted the message without reading it, you'll know that too.

Note: If your recipient's e-mail server does not support this feature, you will not be able to track if the message was read. Microsoft Exchange Server is one server that does provide full message tracking capabilities.

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FortyPoundHead has posted a total of 1974 articles.

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