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Fixing Stuck Print Jobs

If your documents are stuck in the print queue and are not printing, it may be due to several reasons:

Here are some steps to troubleshoot this:

  1. Check printer and network connections.
  2. Restart the printer.
  3. Clear the print queue:
    • For Windows, open the "Services" app, find "Print Spooler", and click "Stop", then navigate to C:\Windows\System32\spool\PRINTERS and delete any files there. Then go back to "Services" and start the "Print Spooler" again.
    • For MacOS, you can reset the printing system by choosing "System Preferences" from the Apple menu, then click "Printers & Scanners". Right-click in the list of devices, then select "Reset printing system".
  4. Update or reinstall printer drivers.
  5. If all else fails, try reaching out to your printer's manufacturer for additional support.

Remember that these are general solutions and might not necessarily work for your specific case. Always take into account the specific model of your printer, as each may have different troubleshooting steps.

About this post

Posted: 2023-07-26
By: dwirch
Viewed: 152 times






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