Windows XP crashes when running a program that uses sound

Posted On 2005-11-1 by FortyPoundHead
Keywords: Windows XP Sound Crash
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Views: 1422


The subject behavior is indicative of having a faulty, or incorrect, audio driver installed.



To resolve this behavior:



1. Open Windows Update.



2. Press Scan for updates.



3. In the left hand pane, press Windows XP.



4. In the right-hand pane, under Recommended Updates, locate the audio driver and press Add.



5. Press Review and install updates.



6. Press Install Now and follow the on-screen instructions.



NOTE: To Uninstall or Roll Back an audio driver:



1. Start / Run / devmgmt.msc / OK.



2. Expand Sound, Video and Game Controllers.



3. Right-click your audio device and press Properties.



4. On the Driver tab, press Uninstall or Roll Back Driver.




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