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Troubleshooting Connectivity


There are a few steps you can take to troubleshoot network connectivity on your computer.

  1. Check if your computer is connected to the internet:
    • Open a web browser and try accessing a website. If the website loads, then your computer is connected to the internet.
    • If the website doesn't load, try pinging a website to see if there is a connection issue. To do this, open a terminal or command prompt and type "ping www.google.com" (without the quotes). If you get replies from the server, then your computer is connected to the internet. If you don't get replies, then there may be a connectivity issue.
  2. Check your network adapter:
    • Make sure that your network adapter is enabled and working properly. You can do this by going to the Device Manager (on Windows) or System Preferences (on Mac).
    • If the network adapter is disabled, enable it. If it is not working properly, try uninstalling and reinstalling it.
  3. Check your router and modem:
    • Make sure that your router and modem are powered on and working properly. If you have a separate modem and router, check that both are working.
    • If your router has an on/off switch, make sure that it is turned on.
    • If you have a router with a built-in modem, make sure that the router is connected to the internet. You can do this by checking the internet light on the router. If it is off or flashing, there may be a connectivity issue.
  4. Check your cables and connections:
    • Make sure that all of the cables are securely plugged in and not damaged.
    • Check that the Ethernet cable is securely plugged into your computer and router or modem.
    • If you are using a wireless connection, make sure that your computer is within range of the router and that there are no obstacles (such as walls or furniture) that could be blocking the signal.
  5. Restart your computer and network devices:
    • Sometimes, simply restarting your computer and network devices can resolve connectivity issues.
    • To restart your computer, click the Start button (on Windows) or the Apple logo (on Mac) and then click "Restart."
    • To restart your router and modem, unplug them from the power outlet, wait a few seconds, and then plug them back in.

I hope these steps help you troubleshoot your network connectivity issues. If you are still having problems after trying these steps, it may be helpful to check your network settings or contact your internet service provider for further assistance.

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Posted: 2023-01-03
By: dwirch
Viewed: 190 times

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