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How to keep out of trouble with your e-mail
Tips, tricks and basic rules for email correspondence. Some of it is applicable to communication of other types. Anyone who uses email should read this.
posted by dwirch

Networking on the Net
An older (1998) article on professionalism, ethics and courtesy on the Internet, with special reference to e-mail, bulletin board, and chat communications. Still applies today, though.
posted by dwirch

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